Spotlight on South Korea

South Korea has one of the world’s most active telecommunications and technology markets in the world, thanks to the government’s recent investment in transforming the country into a knowledge-based information society. In South Korea’s bid to usher its citizens into a new “smart-age,” its Ministry of Science, ICT and Future Planning is focusing specifically on delivering what it terms “Giga Internet.” That goal aligns very closely with ARRIS’s vision for next-generation broadband and networking, which we showcased this week at KCTA in Seoul.

The centerpiece of our vision for gigabit networking is our ARRIS E6000® Converged Edge Router. It is the industry’s leading CCAP solution, providing service to millions of consumers via the world’s leading service providers, including recently announced expansions with LG U+, which demonstrated broadband speeds of approximately 1.8Gbps using DOCSIS® 3.1.  This level of gigabit broadband speed is quickly becoming the norm for global leaders responding to growing consumer demand for advanced entertainment services like Ultra HD and multiscreen.

And as a testament to ARRIS’s global leadership in the new Gigabit Age, the minister of communications in Korea presented our own Kent Sun, senior manager of sales engineering, with a recognition award last week, for his contributions to growth of Korea’s cable TV market. Congratulations, Kent.

Top 5 Tech Articles You Might Have Missed – Week Ending March 25, 2016

Variety reported that Comcast is now selling bundles of its cable TV, Internet and phone services through Amazon to showcase its offerings to millions of online shoppers. Comcast bundles on Amazon include Xfinity Internet Plus, which offers about 30 local broadcast TV channels and HBO and broadband.

Rapid TV News reported that blim, Televisa’s newly launched subscription video on demand (SVOD) service across Latin America, has struck a deal with BBC WorldWide to acquire more than 200 hours of video on demand (VOD) programming. As part of the agreement, audiences across the continent will have access to BBC content on demand and on multiple platforms.

According to the NPD Group’s Connected Intelligence Smartphone and Tablet Usage Report, 81 percent of all U.S. smartphone users now stream video on their devices, reported Multichannel News. This usage is primarily driven by users under the age of 25, who spend twice as much time watching video content on YouTube and Netflix mobile apps compared to users over the age of 25.

In other news, according to the BARB Establishment Survey, 24 percent of UK households used Netflix, Amazon Video or Sky’s Now TV in Q4’15 compared to 14 percent in Q1’14, reported Broadband TV News. The survey also noted that Netflix continued to lead the UK SVOD market.

Finally, according to a recent study by Deloitte, over 90 percent of U.S. consumers multitask while watching TV, reported MediaPost. Most popular multitasking activities of millennials included web surfing, chatting on social networks and texting. Additionally, the study noted that less than 25 percent of all the consumers’ multitasking activities were related to the program being watched.

  1. Starts Selling Comcast Xfinity TV, Internet Service (March 21, 2016) By Todd Spangler, Variety: is now selling a range of Comcast Xfinity products and bundles, as the cable giant seeks to get its cable TV, Internet and phone services in front of millions of online shoppers.
  2. Televisa’s blim inks BBC VOD content deal (March 22, 2016) By Juan Fernandez Gonzalez, Rapid TV News: Shortly after its launch across Latin America, Televisa’s over-the-top (OTT) platform blim has announced a major content deal with BBC Worldwide.
  3. Most Smartphone Users Tap In to Stream Video (March 22, 2016) By Jeff Baumgartner, Multichannel News: Younger Set Spends Twice the Time Watching Netflix, YouTube.
  4. One quarter of UK homes are SVOD subscribers (March 23, 2016) By Julian Clover, Broadband TV news: A quarter of UK households now claim to subscribe to one of the three main subscription video on demand services.
  5. Millennial TV Watchers Average 4 Non-TV Activities (March 23, 2016) By Wayne Friedman, MediaPost: TV consumers that don’t multitask while watching TV are now a tiny minority.

Top 5 Tech Articles You Might Have Missed – Week Ending March 18, 2016

Multichannel News reported that Altice selected ARRIS’s E6000 Converged Edge Router (CER) to help deliver Gigabit service to its subscribers. Altice will deploy the E6000 CER technology within its SFR unit in France, Orange-Tricom in the Dominican Republic and will further expand the use of the edge router within the operations of its recently acquired U.S. asset Suddenlink Communications.

In a move to bolster its go90 mobile video platform, Verizon Digital Media Services announced that it acquired Volicon, a video capture and archiving company, reported CED Magazine. The acquisition aims to boost Verizon’s over-the-top video services and establish itself in the online video industry.

Mashable reported that LionsGate followed up on last Spring’s plans to create a subscription video on demand (SVOD) channel tied to Comic-Con by announcing details of the new channel. Comic-Con HQ, the new SVOD beta service will launch on May 7 with original scripted and unscripted series, daily and weekly entertainment commentary, plus a library of live and library programming. The service will also feature film and TV programs.

Earlier this week, Stream Daily reported that Fandango’s recently acquired M-Go platform will be rebranded as FandangoNow, a new video-on-demand (VOD) service, slated to roll out on March 30.  The service will provide users access to new movie releases and next-day TV shows on the web, mobile, OTT devices and smart TVs.

Finally, according to a recent report from Competitive Intelligence Unit, OTT video platforms in Mexico raked in over $470 million in 2015 driving growth in the telecoms sector in the region, reported Rapid TV News. The growth of the OTT platforms is attributed to better broadband networks and evolving video consumption habits of Mexican viewers.

  1. Altice Adds Arris to Gigabit Playbook (March 16, 2016) By Jeff Baumgarnter, Multichannel News: Suddenlink Systems Among Those to Deploy E6000.
  2. Verizon Bolsters Online Video with Volicon Acquisition (March 16, 2016) By Diana Goovaerts CED Magazine: Verizon Digital Media Services is aiming to bolster its Over-the-Top (OTT) video services with the acquisition of video company Volicon.
  3. Lionsgate, Comic-Con team on VOD service that’ll make your geeky dreams come true (March 14, 2016) By Saba Hamedy, Mashable: Comic-Con and Lionsgate announced Monday that their subscription video on-demand service will roll out just in time for the annual San Diego event in July.
  4. Fandango preps new VOD service, FandangoNow (March 16, 2016) By Darah Hansen, Stream Daily: Fandango, the online movie ticket seller and MCN, has entered the VOD space with a new transactional service, FandangoNow.
  5. OTT drives telecoms growth in Mexico (March 14, 2016) By Juan Fernandez Gonzalez, Rapid TV News: Better broadband networks and the changing consumption habits of Mexican viewers have driven over-the-top (OTT) platforms to lead growth in the country’s telecom sector.



Top 5 Tech Articles You Might Have Missed – Week Ending March 4, 2016

This week, Variety reported on AT&T’s plans to launch three new Internet streaming TV services under its DirecTV brand, later this year. The three services named DirecTV Now, DirecTV Mobile and DirecTV Preview will include live and on-demand programming from TV networks, in addition to premium add-on options.

Less than a year after launching its over-the-top HBO Now service in the United States, HBO is expanding its OTT reach to Brazil and Argentina, later this year, reported Bloomberg Business. According to CEO Richard Plepler, Brazil is already HBO’s biggest market in Latin America, with about 30 million broadband homes and 70 million TV homes.

Subscription video on demand (SVOD) services are becoming more niche offering options beyond just entertainment. Media Post reported that Peloton offers live-streaming of stationary bike spinning classes for Internet users at home. The company charges $39 for a month of live classes and claims to have 150,000 customers worldwide and has sold 25,000 bikes, translating to 50,000 in-home riders.

Additionally, Animation Magazine reported that the National Film Board of Canada (NFB) launched a new SVOD service powered by the video-sharing website, Vimeo. The service will provide subscribers with access to NFB-produced non-fiction and animated content across all Internet-connected devices.

Finally, a recent report from Ooyala highlighted that OTT services have moved to the center stage becoming an essential part of the broadcast industry, reported TV Technology. The second annual ‘State of the Broadcast Industry’ report further noted that as more pay TV providers are offering OTT services, there is an increase in broadband home growth that is helping to offset the higher programming costs and video-revenue decline.

  1. AT&T to Launch 3 DirecTV Internet TV Services (March 1, 2016) By Todd Spangler, Variety: AT&T is joining the over-the-top video race, with plans to launch three Internet TV services from DirecTV — including a free, ad-supported option — in late 2016.
  2. HBO Plans to Expand Web-Only Service to Brazil, Argentina (March 2, 2016) By Gerry Smith, Bloomberg Business: HBO sees opportunity with broadband customers in Latin America.
  3. The SVOD Bod: How On-Demand Muscled Into Fitness (February 27, 2016) By Wayne Friedman, MediaPost: Niche subscription-video-on-demand networks and OTT services are getting stronger and healthier, providing not just entertainment, but personal fitness options.
  4. NFB Launches New SVOD Shorts Service (March 2, 2016) By Mercedes Milligan, Animation Magazine: The National Film Board of Canada announces the launch of a new, subscription supported video-on-demand service powered by Vimeo
  5. Ooyala Sees OTT as Gateway to Broadcast’s Future (March 2, 2016) By Michael Balderston, TV Technology: Company releases second annual “State of the Broadcast Industry” report

Support for the ARRIS SURFboard® SB6141 and SB6121

We’d like to clarify some confusion around our popular SURFboard® 1-big-SB6141_Right_SideSB6141 and SB6121 cable modems.

The SB6141 

There are currently no plans to end production of the SB6141 and you can still buy the product at your favorite stores: AmazonBest BuyNewEgg, and the ARRIS SURFshop.

After all, it’s one of the most reliable modems on the market and one of the best investments you can make as a cable customer.

The SB6121

The SB6121 is being phased out and replaced by the SB6141.  However there are many SB6121s still available for purchase, and we’ll continue to provide technical support for this device.

We’ve also seen some confusion around both of these products’ use with Comcast’s XFINITY Internet service.  Here’s what you need to know:

  • If you purchased (or plan to purchase) your SB6141, Comcast will continue to provision and support it.  You’re protected by our industry-leading two-year warranty.  So sit back, relax, and enjoy the fast Internet the SB6141 provides.
  • If you previously purchased an SB6121, Comcast currently will continue to provision and support it.  However, Comcast advises customers that this device is not recommended for any speeds above its 105 Mbps tier.
  • Comcast has updated its compatibility site at to clarify that the purchased versions of the SB6141 and SB6121 are approved for use.
  • If you LEASE your SB6141 or SB6121 from Comcast, those devices will continue to work, but Comcast will not be LEASING any new SB6121 or SB6141 units, and will be transitioning you into a newer device in the not-too-distant future.

If you have questions about our SURFboard SB6141 or SB6121, please contact us here.  Also, visit us at to view our entire portfolio and find a product that fits your needs.