The Virtual Doctor Will See You Now: Expanding Broadband VR/AR Applications

By Duncan Potter, Senior Vice President, Global Marketing at ARRIS

By Duncan Potter, Senior Vice President, Global Marketing at ARRIS

Virtual and augmented reality (VR/AR) applications and technologies deliver much more than gaming. They can mix entertainment, long-distance learning, and preventive health care in a variety of combinations.

Imagine a world where VR/AR is used to create an immersive remote education experience by placing students in a VR/AR classroom with their professors and peers, allows people who are hindered by health or injuries to shop, visit the beach, or travel the world, and provides personalized in-home health maintenance such as alleviating symptoms of PTSD or depression, or distracting patients during painful procedures or recuperations. I’ll also discuss ways in which sporting event owners and broadcasters can sell some of the best seats in the house, hundreds if not thousands of times, for VR at home viewing.

At NAB Show New York, I’ll be speaking about present and future real world applications, the speeds and feeds required to bring VR/AR across the web and to the home, and the opportunities for service providers to augment the elder care and preventative medicine industries. However, to do so, will require strategic investment in infrastructure, wireless and satellite technologies to support the amount of bandwidth, latency reduction, reliability, security, and more. Service providers can either take part of this next evolution of VR/AR, or lose business as other companies step in to fill the void.

While the dramatic rate of change for which these applications are expanding opens opportunities in entertainment, that’s but a small part of the bigger picture. I’ll be tackling these subjects on Thursday, Oct 19, at 3:45 pm in a FOCUS FWD Feature on the TECH Stage, “The Virtual Doctor Will See You Now: Expanding Broadband VR/AR Applications”.

The answer to the question above? Erin Martucci gave birth and is believed to be the first woman to use virtual reality (VR) for pain management during labor.

ARRIS DOCSIS® Leadership on Display: Hits 200-Million Device Milestone

Larry Robinson President, Customer Premises Equipment, ARRIS

By Larry Robinson
President, Customer Premises Equipment, ARRIS

We’re here at the SCTE-ISBE Cable-Tec Expo 2017 promoting broadband technology AND celebrating a huge milestone with our service provider partners.In the third quarter of 2017, ARRIS shipped our 200-millionth DOCSIS® device. This milestone marks ARRIS’s pioneering efforts to deliver broadband to millions of people around the world. It highlights our long legacy of driving one of the most important technologies in our industry…and possibly in the history of communications.

The DOCSIS specification enables high-speed data services to be carried through the hybrid fiber coax architecture of modern cable systems. It is the backbone of the cable broadband industry and part of ARRIS’s DNA. It is a critical tool for cable operators to enable constant connectivity for their customers.

Since its introduction more than 20 years ago, DOCSIS has evolved, undergoing numerous enhancements. ARRIS helped guide these advances all along the way. Today, we’re working closely with the world’s leading providers to roll out the latest version – DOCSIS 3.1 – to customers. It promises to be a game changer, enabling multi-Gigabit speeds up to 150x faster than the current US national average (as calculated by Speedtest.net).

The DOCSIS 3.1 upgrade cycle is accelerating quickly. The industry’s need to deliver Gigabit speeds, creates unprecedented demand for ARRIS’s broad portfolio of DOCSIS 3.1 CPE and network equipment. The next generation of DOCSIS will power blazing fast Wi-Fi®, rich interactive video services, and fast-growing connectivity for businesses.

docsis_familyIn the spirit of The Next Big, ARRIS continues to look forward. At the SCTE-ISBE Cable-Tec Expo 2017, booth #1595, we will showcase three crucial pillars of our vision:

  • DOCSIS 3.1 CPE: ARRIS provides one of the broadest portfolios of multi-Gigabit cable modems, voice and data gateways to address the diverse and evolving needs of service providers worldwide. Each device in the family is designed to deliver the future of entertainment and communication…today.
  • Home-Assure®: ARRIS’s new Home Wi-Fi Management platform to enable the ultimate Wi-Fi experience. The comprehensive set of tools includes: a subscriber app that simplifies the Wi-Fi experience (e.g. the ability to auto-configure extenders and gateways); “Fast-Steering” automated network optimization; technician tools; and remote monitoring and diagnostics.
  • Wireless Intelligence: Arming service providers with real-time analytics on public Wi-Fi network activity – down to the device level – to efficiently manage network performance and deliver fast Wi-Fi to customers outside of the home.

All of these technologies are transforming the way we stay connected in our busy lives. As ARRIS continues to lead innovation and the transformation of the industry, our 200 million device milestone is a good reminder of just how many lives we’ve touched along the way. This is part of our inspiration to invent the next big thing…and to keep powering the digital world.

Tim Gropp Inducted to Cable Pioneers Class of 2017

Tim Gropp and family

Tim Gropp and family at the Cable Pioneer’s banquet in Denver

Tim Gropp is the ARRIS Senior Vice President of Sales for Canada Cable, leads ARRIS Sales in Japan, and he is one of the newest members of the 2017 class of Cable TV Pioneers.

The Cable Pioneers organization recognizes industry leaders “who make significant contributions to the growth of our industry and our communities.” This year’s 20-person class will be the 51st annual, celebrated at the Cable Pioneer’s banquet in Denver, Colorado, prior to the SCTE Cable-Tec Expo.

Tim’s exemplary industry leadership, service, and success made him a prime candidate for induction into the Cable TV Pioneers. His career spans 30 years in the cable industry, supplying the solutions to deliver video, broadband, and voice services to millions of consumers around the world. He joined ARRIS in 2007 through its acquisition of C-COR, and quickly made his mark as an international sales leader, most recently directing the ARRIS team that helped build the future of Australia’s broadband with National Broadband Network, Co. (nbn), the government business enterprise tasked with delivering open access broadband network to all premises in Australia.

Tim also serves on the Board of Directors of Adaptive Spirit, leading the industry’s support of the U.S. Paralympic Downhill Skiing and Snowboard teams. Each year, with Tim on the Board, ARRIS has been the single largest contributor to the cause and has helped Adaptive Spirit raise approximately one million annually to cover the teams’ equipment, travel, and training. Internally, at ARRIS, Tim is a member of the ARRIS Sales Leadership executive team and the ARRIS Women’s Business Network, which supports the personal and professional development of ARRIS employees. Many of Tim’s mentees are now pursuing successful careers in the cable industry.

Tim joins a prestigious list of ARRIS employees and alumnae who are Cable Pioneers– Ron Coppock, Zenita Henderson, Jim Kuhns, Jim Lysaker, Alex Swan and Bob Stanzione.

Congratulations to Tim and to all the members of the 2017 class of Cable Pioneers!

Traffic Engineering in a Fiber Deep Gigabit World

By John Ulm, Engineering Fellow, ARRIS

By John Ulm, Engineering Fellow, ARRIS

The introduction of Gbps service is dramatically changing cable broadband. Many new innovations are finding their way into cable operators’ plants and many others are on the way. With DOCSIS® 3.1 deployments well underway and DOCSIS Full Duplex (FDX) on the horizon, operators have the promise of symmetric Gigabit services. At the same time, some operators are starting their migration to fiber deep networks while others are looking at Distributed Access Architectures (DAA) such as Remote PHY. All of this will have significant impact on the way operators manage their traffic engineering and network capacity planning.

During SCTE•ISBE Cable-Tec Expo® 2017, at the session, “Traffic Engineering Optimization II,” I’ll be discussing the ramifications of these issues and the significant impact they will have on the way operators manage their traffic engineering and network capacity planning. Attendees at this session will also hear from Jeff Finkelstein, Executive Director of Advanced Technology, Cox, and Dr. Claudio Righetti, Chief Scientist & Security, Cablevision S.A. Argentina.

As an industry, we need to re-evaluate and update our models, starting with an intimate understanding of customer bandwidth behavior. I will discuss our recent research in this area and show interesting results from live plants. For example, we have seen an extremely wide range in capacity utilization between different customers, even within the same service tier. I will also highlight the impact on Service Group (SG) performance, This deep understanding of customer bandwidth behavior then allowed us to develop a more QoE centric traffic engineering model that operators can use to guarantee user satisfaction.

Join us on Wednesday, October 18th at 10:45am MT in room 205/207.

What’s Next? Opportunities in Wi-Fi® with 60 GHz

By Carol Ansley, Counsel and Senior Director at ARRIS.

By Carol Ansley, Counsel and Senior Director at ARRIS.

Devices using Wi-Fi® for data communication encompass every area of technology, and consumers expect to be able to check the weather, stream video, and see who just rang the doorbell, all using almost ubiquitous Wi-Fi coverage. In the future, new bandwidth-demanding applications will include virtual and augmented reality programming.

At SCTE•ISBE Cable-Tec Expo® 2017, I’ll be speaking at the session, “Checking the Signal: What’s Next in Wi-Fi?” where we’ll explore the latest in home Wi-Fi technologies and how they interact with licensed spectrum. I’ll be presenting an overview of 60 GHz and WiGig, also known as 802.11ad, and compare testing results with simulations.

It’s an opportune time to discuss 60 GHz wireless since Wi-Fi in the 2.4 and 5 GHz bands is struggling with congestion in many environments, such as the outdoors, MDUs, and shared business offices. The 60 GHz band offers a wide bandwidth with little interference from other sources. It’s already in its second generation with transmitters and receivers that are more reliable due to improved multipath handling and better antenna arrays. That’s unlike the early 11ad/Wi-Gig/60 GHz systems, which have real performance issues – cutting out when anything went between the transmit and receive locations.

My presentation and white paper, co-authored with Charles Cheevers, ARRIS CTO of Customer Premises Equipment biz, also covers the upcoming, still in progress IEEE revision called 11ay. And it highlights some new features that will enable outdoor use cases for this versatile technology. When researching the topic, we discovered that installing 60 GHz Wi-Fi in the corner of the room gave the best coverage as opposed to “normal” Wi-Fi, which performs best in the center of a room.

I’ll be discussing these findings and more on October, 17th at 2:00 pm MT in room 102/104/106 at the Colorado Convention Center. I hope to see you there.

The Big Network Changes Coming with 1+ Gbps Service Environments of the Future

By Tom Cloonan, CTO, Networks, ARRIS

By Tom Cloonan, CTO, Networks, ARRIS

At SCTE•ISBE Cable-Tec Expo® 2017, I’ll be on a panel discussing the types of changes network operators will need to make to deliver +1 Gbps services. Whether operating on HFC or PON or 5G infrastructures, for most operators, this change is part of their future. Since these higher-SLA services are not like past services, many network attributes and network operational procedures must be changed to accommodate the new bandwidth levels.

Operators are beginning to deploy (or considering the deployment of) 1+ Gbps services, and these services will dramatically change the demands on the HFC plant and the supporting headend access equipment. As my co-authors and I examined this issue and scribed an accompanying white paper, we discovered interesting and novel ways to reduce the bandwidth stress on different pieces of access equipment by changing the way in which Linear IP Video is delivered to subscribers.

The most common misconception is that it is easy to switch on 1+ Gbps services. In reality, work and planning are important components to a successful 1+ Gbps service rollout. Traffic engineering is an important area that will definitely be impacted by the arrival of Gbps services, because many of the traditional rules of thumb and formulae that have worked well for years may no longer be valid.

I hope you can join me for what should be a very insightful discussion, “Traffic Engineering Optimization I” on October 17th from 2:00 pm to 3:00 pm MT in room 205/207. This session will explore many of these upcoming changes, with a focus on bandwidth consumption trends vs. billboard bandwidth trends, new traffic engineering strategies, minimum bandwidth levels and channel count in DOCSIS® 3.0 and DOCSIS 3.1, and more.

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