ARRIS stands for online innovation

By Bob Stanzione, Executive Chairman

Throughout our history, ARRIS has driven many of the technological leaps that now power people’s digital worlds. We have long understood how our innovations, and innovations across our industry, have sparked cutting-edge new services, unlocked new user experiences, and bettered our access to the content we need and love.

Equipped with this unique perspective, ARRIS applauds today’s decision by the FCC to restore the classification of broadband as an “information service” and eliminate “Title II” utility-style regulation of the internet.

Fundamentally, we believe this important change will create a more favorable regulatory environment, which will drive further investment in broadband.  Since the FCC’s 2015 decision to classify the internet under Title II, investment in broadband infrastructure has declined. This has limited innovation and advances in the broadband ecosystem at a time when connectivity is so closely tied to economic prosperity and social engagement.

Without the burden of heavy-handed Title II regulation, broadband companies will once again be encouraged to increase their investment in broadband infrastructure, in turn helping to enhance the country’s economic potential, meet growing bandwidth demands, and expand broadband availability to millions of people around the United States. A light-touch regulatory policy was crucial to the emergence and growth of the internet before the 2015 Order, and it will be critical to the next phase of broadband. ARRIS would therefore support legislation that would permanently codify open internet protections, ensuring long-term certainty for future business investment in broadband.

Traffic Engineering in a Fiber Deep Gigabit World

By John Ulm, Engineering Fellow, ARRIS

By John Ulm, Engineering Fellow, ARRIS

The introduction of Gbps service is dramatically changing cable broadband. Many new innovations are finding their way into cable operators’ plants and many others are on the way. With DOCSIS® 3.1 deployments well underway and DOCSIS Full Duplex (FDX) on the horizon, operators have the promise of symmetric Gigabit services. At the same time, some operators are starting their migration to fiber deep networks while others are looking at Distributed Access Architectures (DAA) such as Remote PHY. All of this will have significant impact on the way operators manage their traffic engineering and network capacity planning.

During SCTE•ISBE Cable-Tec Expo® 2017, at the session, “Traffic Engineering Optimization II,” I’ll be discussing the ramifications of these issues and the significant impact they will have on the way operators manage their traffic engineering and network capacity planning. Attendees at this session will also hear from Jeff Finkelstein, Executive Director of Advanced Technology, Cox, and Dr. Claudio Righetti, Chief Scientist & Security, Cablevision S.A. Argentina.

As an industry, we need to re-evaluate and update our models, starting with an intimate understanding of customer bandwidth behavior. I will discuss our recent research in this area and show interesting results from live plants. For example, we have seen an extremely wide range in capacity utilization between different customers, even within the same service tier. I will also highlight the impact on Service Group (SG) performance, This deep understanding of customer bandwidth behavior then allowed us to develop a more QoE centric traffic engineering model that operators can use to guarantee user satisfaction.

Join us on Wednesday, October 18th at 10:45am MT in room 205/207.

Living up to the challenge of environmental sustainability

Every day, we have discussions around how we can improve communications and entertainment via speed, range, resolution or reliability.  And every day we consider the impact of what we do on our environment. Sustainability is ingrained in how we work at ARRIS.

Our challenge is to design products and processes that reduce our impact on the environment. We call this ‘Conservation through Innovation,’ and not only does it result in greater efficiency, it reduces consumption of materials and power.

Since taking up this challenge, we’ve made some significant advances – and in some cases, halved the energy consumption of our set-tops since 2005.

  • We collaborate and provide technical leadership in numerous global initiatives – such as the Australian, European, Canadian and US energy efficiency voluntary agreements for set-tops, as well as small network equipment.
  • As a result of the US agreement, energy consumption has been reduced by an estimated 16.8 TWh – that’s equivalent to the energy used by all of the homes in both Washington, DC, and Chicago combined, for one year!
  • Our teams contribute to and chair working groups for the SCTE Energy 2020 initiatives to reduce power, energy and grid dependency.

We’re therefore proud to take our experience with these initiatives and our existing ways of working into the KPN Circular Manifesto. As a signatory, ARRIS has committed to working with the Dutch service provider to implement processes that are more energy efficient for both KPN and its customers and produce hardware that is circular by design – meaning it lasts longer, is produced using fewer virgin raw materials and is built in such a way that by 2025 close to 100% of the parts and resources can be reused or recycled.

Damien O'Sullivan, Head of Corporate Responsibility, ARRIS (front row, third from left), with Eelco Blok, CEO KPN (front row, center) with Arie Cupedo, Account Director, ARRIS (back row  third from left)

Damien O’Sullivan, Head of Corporate Responsibility, ARRIS (front row, third from left), with Eelco Blok, CEO KPN (front row, center) and Arie Cupedo, Account Director, ARRIS (back row third from left)

Steve McCaffery, President, International at ARRIS said of the partnership: “We are proud to enhance the digital lives of consumers in the Netherlands, while continually ensuring a sustainable future for the environment, and its precious and limited resources.”

We want everyone to take on the challenge we created for ourselves: sure, we can make it faster, smarter, smaller and more reliable; but can we make it more environmentally sustainable?

 

 

20 years of Netflix – how one company changed the way we view the world

By Duncan Potter, Senior Vice President, Global Marketing at ARRIS

By Duncan Potter, Senior Vice President, Global Marketing at ARRIS

Netflix recently turned 20 years old. As it leaves its teenage years behind, it’s fascinating to think of the many ways that this one company changed our relationship with entertainment.

Perhaps the most impressive thing about Netflix is the overwhelming disruption that it has already caused. We’re now accustomed to breakthrough technologies – the TV, the internet, the smartphone – upending several industries at the same time. Rarely is it, though, that a single company has the same impact.

Starting with its humble beginnings as a movie rental service, Netflix presented a growing and ultimately fatal threat to brick-and-mortal DVD retailers. Unable to compete with Netflix’s offering of cost and convenience, the industry receded from main-street.

Change Comes to ISPs
As Netflix’s streaming offering evolved, internet service providers – or ISPs – were next in line to see their industry change. Video streaming presented a double-edged sword for ISPs. On the one hand, the primacy of streaming stimulated the demand for faster internet connections. On the other, Over the Top (OTT) video, or IPTV, ballooned the flow and volume of data that service providers had to process.

Unlike DVD retailers, however, service providers were well-positioned to address – and in many cases, benefit from – the rise of streaming. First, they continued their network investments; adding bandwidth and offering faster speeds, and they provided their customers with stream-ready network hardware. These upgrades remain ongoing – with many service providers now rolling out gigabit broadband connections.

Second, many launched streaming services of their own. For instance, AT&T launched DIRECTTV Now while Verizon debuted go90TM. Some, like Liberty Global and Comcast, chose to imbed Netflix into their own service.

Netflix wasn’t the sole instigator of this change, of course. Competitors like Amazon Prime and Hulu also deserve some of the credit. But as the most popular service – now with some 104 million subscribers worldwide – Netflix led the charge.

Netflix, the Studio
But the disruption didn’t stop there. Rather than stay a virtual conduit for pre-existing content, Netflix diversified into producing its own shows. In 2013, Netflix premiered the riotously successful House of Cards, which was quickly followed by the equally popular Orange is the New Black. Suddenly, Netflix had changed more than just the apparatus of television, it had changed our requirements of entertainment. Instead of watching shows that were serialized linearly over the course of a season, TV viewers wanted to ‘binge-watch’ and consume as much as entire series in one sitting.

The success and pervasion of the Netflix blueprint has meant that OTT is now table stakes for video content distribution, and almost everyone is in on the act. TV networks have their own streaming services and have shipped much their back-catalogues to the cloud. Even YouTube and Facebook have unveiled their respective live video services. Meanwhile, traditional TV remains a preference for many consumers.

The Next 20 Years
In light of its 20th birthday, we should certainly thank Netflix for the quality, variety and accessibility of content that is now on offer. Of course, it’s also important to remember the role that technology has played. Innovations across the networking ecosystem are what ultimately permitted the rise and advancement of OTT content.

As we’ve already seen, Netflix isn’t afraid to try and change our consumption of entertainment. Thinking of the networking technologies just around the corner – Fiber Deep, DOCSIS® 3.1, faster home Wi-Fi® – we can expect Netflix to take advantage of these new possibilities and continue its disruptive streak. It won’t be long, I imagine, before Netflix mainstreams immersive VR content or streaming video games and other highly-interactive material.

Given all the innovations and ideas yet to come, we should all look forward to a bright future for streaming and online content.

The future is wireless: the future is here for MultiChoice customers

Consumer demand for a life without wires is a key challenge that occupies us at ARRIS. We’ve become accustomed to an untethered world. 20 years of Wi-Fi and wireless innovations have certainly seen to that.

Driving home the point even further: our last Consumer Entertainment Index revealed three quarters of those aged 16-24 want to watch TV anywhere.

We’re therefore excited when we can share how we’ve helped even more people go wireless. This is now the case for customers of MultiChoice, which has launched its latest DStv WiFi Connector solution. This gives DStv customers in South Africa and Sub-Saharan Africa the ability to enjoy connected services such as video on demand with DStv Catch-Up Plus, Remote Recording and ShowMax, South Africa’s premier streaming service, through their existing decoder, wherever it is in the home.

The new DStv WiFi Connector

The new DStv WiFi Connector

In simpler terms, it means the convenience to connect your TV experience in any room in the home, without the need to run cables.

We’re seeing greater demand from consumers who wish to unlock the added value that comes from conveniently connecting their decoders or set-top to the internet. This solution is designed to perform in today’s digital home: simply attaching the sleek USB stick to the DStv Explora opens up a whole new world of content to MultiChoice customers without the need for an Ethernet cable.

The new DStv Wi-Fi Connector, developed by ARRIS, features the latest 802.11ac Wi-Fi technology to provide reliable HD quality video and backwards compatibility for older Wi-Fi networks.

This latest partnership reflects the strengthening of our relationship with MultiChoice, which spans almost a decade. MultiChoice launched its first HD PVR with ARRIS in 2008. ARRIS has also supplied the DStv Explora since 2013

How to Navigate this Connected World

By Radhika Sarang,Director of Global Consumer Product Marketing at McAfee.

By Radhika Sarang,Director of Global Consumer Product Marketing at McAfee.

This blog was written in collaboration with Kishore Jotwani, Sr. Director of Marketing & Business Development for Intel’s Wireless Consumer Infrastructure Platforms and Bill Zhou, VP of product management, ARRIS. 

Doors locked, windows shut, and alarm set. I should be safe… right?

The Internet of Things (IoT) is an ever-growing force that makes my everyday life easier. With real-world applications aplenty, I can’t imagine my life without IoT devices. Fitness wearables allow me to stay on track with my health goals, smart home security cameras keep my family and home safe, and even my smart oven helps me step up my cooking skills.

Unfortunately, as with anything else, there are two sides to this coin. Highlighted events over the past year have shown us that IoT devices, if not properly secured, can be vulnerable to attacks. In October of 2016,  the Dyn DDoS attack leveraged, and infected, countless connected devices to shut down several popular sites, like Spotify and Twitter. Similarly, the Mirai malware used vulnerable IoT devices, forming them into a botnet army, to stake its claim.

Now more than ever, it’s clear we live in an interconnected world, in which our homes present new opportunities for entry—and I don’t mean breaking a window. Instead of only having to worry about a physical break-in, we’re faced with the threat of a cyber break-in—one that aims to compromise connected home gadgets, and personal data to boot.

I use connected devices to help make my life easier and streamline everyday processes, but without proper security, I’m left as a sitting duck. Also, with the growing number of IoT devices in my home, they’re all competing for network bandwidth and slow down my network speed.

So, what can you do to keep your home, and your family’s data and devices secure without sacrificing network speed?

The most important thing to note is that cybercriminals rely on the assumption that we, as consumers, won’t be proactive when it comes to properly locking down our smart home devices, and the accounts connected to them.

By following these tips, you can stay proactive and beat cybercriminals at their own game:

  • Stay updated: Do your research on smart home devices, and choose the most secure one you can get your hands on. Also, always keep your devices’ software up to date to practice optimal security.
  • Change it up: If you purchase a new, connected device for your home, change the default password right away. Need some help creating a secure login for it? We’ve got you covered.
  • Safety first: Implement a solution that keeps all your smart home devices secure. For an extra layer of security, you can onboard two different routers for your home, dedicating one specifically to your IoT devices. Having one network for your connected devices and another for your other personal devices (laptop and mobile) is considered a best practice. That way, if a hacker gains access of one network, your devices on the other network are safe.
  • Have a one-stop shop: Look for a solution that offers protection at the home network level, like ARRIS Secure Home Internet by McAfee®, now available in the ARRIS SURFboard SBG7580-AC gateway. Because this solution is directly embedded in the gateway, it automatically protects your connected gadgets, without slowing down your network speed.

Remember, cybercriminals are expecting us to slip up with security, so it’s important to stay on top of it. Stay informed on smart home protection best practices, and show those hackers who’s boss!

Interested in learning more about mobile security tips and trends? Follow @McAfee_Home on Twitter, and like us on Facebook.

« Older Entries