ARRIS Scoops CSI Award for ServAssure Wi-Fi

 

ARRIS ServAssure Wi-Fi wins at the CSI AwardsLast night at the CSI Awards held at IBC 2014 in Amsterdam, we won the award for “Best Monitoring or network management solution” of our ServAssure Wi-Fi Solutions. Now in its 12th year the, CSI Awards are among the most prestigious technology awards in the industry, designed to recognize innovation and excellence in the cable, satellite, broadcast, IPTV, telco, broadband/OTT video, mobile TV and associated sectors.

The ARRIS ServAssure Wi-Fi Solution enables technicians to navigate the increasingly complex world and service architecture of Wi-Fi.

At ARRIS, we collaborate with our customers to help deliver the best entertainment experiences; we are honored to have been recognized for continued innovation.

Congratulations to the team!

ARRIS to demonstrate power of SDN and NFV at IBC 2014 and SCTE 2014

Video content delivery is becoming more complex than ever. And, service providers are exploring how best to evolve the delivery of all of this content, as consumers’ video appetite only grows. As we noted in our May 2014 Consumer Entertainment Index, while the living room is still the center of household entertainment, the proliferation of connected devices and the growing popularity of streaming content is mobilizing consumers within the home. And it shows no signs of slowing down.

Enter Network Function Virtualization (NFV) and Software-Defined Networks (SDNs).

ARRIS is exploring the benefits and applicability of both NFV and SDNs for a number of network control and data-plane functions. We believe NFV and SDN Controllers may prove invaluable in permitting operators to increase feature velocity, simplify network management, and capitalize on the cost benefits of elasticity within virtualized environments.

Over the course of IBC 2014 and SCTE 2014, we will demonstrate three advanced network functions implemented with a common SDN platform:

  • Dynamic bandwidth management for individual users, regardless of where they are on the network – something we are calling Bring Your Own Service (BYOS)
  • Protection from distributed denial of service (DDoS) attacks using an NFV firewall
  • Dynamic bandwidth management for nDVR playback (introduced at SCTE)

The deployment of an open source SDN platform enables service providers to abstract complicated north-bound interfaces and use simpler HTTP-based, RESTful management for network functions. Our IBC demonstrations use OpenDaylight, an open source SDN platform able to translate complex interfaces like PCMM to a web-based applications platform.

ARRIS continues to collaborate with our customers to find the right video content delivery path, and NFV and SDNs are two worthy virtualization options for consideration. Both can positively impact service provider CAPEX and OPEX – therefore, it’s worth exploring if these options are right for you. Stop by ARRIS booth this week at IBC 2014 in Hall 1, Stand D31, or from September 22-25th at SCTE Cable Tech EXPO 2014 at stand #1764to see these demonstrations.

ARRIS Previews Slim, New Ultra HD Set-tops at IBC 2014

The doors to the exhibition halls at IBC 2014 will open on Friday, and we’re set to preview an exciting evolution in our set-top portfolio.

The ARRIS VIP4000 and VIP5000 series redefine set-top design with HEVC decode ARRIS VIP4000 VIP5000 Series set-topscapabilities and 802.11ac Wi-Fi® wrapped in four small, minimalist enclosures to bring the future of entertainment to consumers.

The two lines allow service providers to address growing demand for robust services like Ultra HD and multiscreen HD—quickly and efficiently—while offering support for a variety of software applications.

The innovation continues in the set-tops’ physical design, which showcases new, discreet and minimalistic forms. The new designs feature four distinct silhouettes, ranging from the size of a deck of cards to a paperback novel. Each enclosure is finished in high-gloss polished Lexan and features sweeping convex curves for a floating effect. They’re available in six colors, including snow & copper; ice blue; ARRIS orange; tinted grey; premium umbra; and midnight purple.

The VIP4000 and VIP5000 series offer a deep level of customization for service providers, who can choose the features and form factor to best suit their subscribers—whether it is HEVC for Ultra HD, a larger HDD for more DVR storage, or an ultra-compact design to sit snuggly behind the TV. They are slated to launch globally starting in 2015.

ARRIS is at IBC 2014 Friday 12th- Tuesday 16th September in Hall 1, Stand D31, so drop by if you’d like to see the next generation of new set-tops in person. If you can’t make it along, check out our video below:

IBC 2014 Conference Preview: Creating an improved EPG through adaptive machine learning

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Q&A with Navneeth Kannan and Dinkar Bhat

 What are you going to discuss in your conference session at IBC 2014?

Navneeth Kannan (NK): We are presenting a method for a machine learning framework that simulates how we could develop a more personal viewing experience based on viewer behavior.

Video consumption behavior is evolving at a frenetic pace with the viewer freed from both the confines of the living room and the limits of traditional broadcast TV. While there have been advances in the user interface for over-the-top content, like catch-up and on-demand, interfaces for broadcast television need to catch up.

Consumer devices and network infrastructure have advanced to the point where channel navigation interfaces could, and should, be significantly improved from the traditional Electronic Program Guide (EPG). We believe we can harness the increased processing power of consumer devices to make machine learning techniques feasible.

You mention a machine learning framework. What does that mean?

Dinkar Bhat (DB): The adaptive user-interface takes advantage of content characteristics and viewership behavior based on the premise that though the number of channels available has increased, people are ultimately only interested in a certain number – i.e., we all have our favorite channels.

NK: The framework we’re putting forward allows for a platform that can accommodate multiple viewer profiles that orders channels based on the number of times a viewer opts for a channel and the amount of time spent once there. We’ve added in a few more factors with the ultimate aim to be able to learn viewer channel preference and even predict channel ranking for unwatched channels – something that could be done for alternative movie, sports or news channels for instance.

DB: We believe this adaptability is vital. Even if you have user interfaces that provide filtering features for large number of channels, they are not able to flex to changing user viewing patterns. 

Why are you recommending an alternative to the traditional grid-style Electronic Program Guide (EPG)?

DB: Program guides originated at a time when the number of broadcast channels was far fewer, and programming was limited to prime time. Newspapers and magazines published these guides as tabular grids, with channels listed as rows, time-slots listed in columns, and program information filling the cells.

The EPG came to replicate this structure, but as the number of channels vastly increased, this grid interface remained – despite developments in video delivery, the capabilities of set-tops and on-screen graphics, and that’s before we even begin to talk about metadata. Everything is still ordered by channel numbers, and that’s something we believe is far too limiting for today’s consumption habits.

Even recent advances at the headend that organize channels by genre are themselves still too rigid, in that they are unable to offer an experience personal to each viewer.

What benefits does machine learning have for broadcasters and service providers?

DB: This framework modernizes the EPG to bring a level of informed suggestion, flexibility and personalization to TV experience. By enabling better navigation, broadcasters and service providers can potentially benefit from an increased understanding of audience behaviour, which could be extended to create opportunities for targeted advertisements as well as cross-selling VOD or other high-value content.

It is also scalable and agile. Newer components can be added after initial development and deployment, making it possible to refine and optimize the navigation experience – something we think broadcasters and service providers will find valuable.

What are some ways to improve the user interface and make it more attractive to consumers?

NK: We believe that the user interface should be as streamlined as possible to let viewers get to the content they want to watch as quickly and easily as possible. Recent OTT players have made viewers increasingly accustomed to recommendation engines, and the framework we’re proposing speaks to that in a live broadcast sense. Viewers increasingly demand an immediacy with their technology, and having to scroll through over a list of a hundred unsorted channels makes little sense in this day and age.

Navneeth Kannan and Dinkar Bhat co-wrote “Adaptive Television User Interface using Machine Learning Concepts”, a paper that Navneeth will present at IBC 2014: Paper session: New consumer trends – the rise of social media and second screen technologies (11:30-13:00, September 12, 2014)

 

NEW!: ARRIS nDVR report in conjunction with Videonet

vnnDVR is poised to be the next big thing for both viewers and service providers. Leveraging network capabilities to store content remotely, in the cloud, means no more running out of space, no more lost recordings, and new possibilities for multi-content, multiscreen and multi-room experiences.

ARRIS partnered with Videonet to produce a report that discusses the potential of nDVR and the impact it could have on Pay TV. The report also delves into the technical aspects that govern the successful delivery of nDVR, and the implications for advertising and monetization of content.

As the tipping point for any service is consumer demand, we believe that nDVR is ready for the mainstream as evidenced by the results of our recent Consumer Entertainment Index.  We saw that 64% of respondents would like an nDVR service to store their entertainment to overcome issues of limited space. For service providers, these results could well be a source of growth and competitive differentiation as a third said they would be prepared to pay for an nDVR service and 62% of those interested in nDVR would willingly be shown a few ads in exchange for a free storage solution to save their content.

Now is the time for service providers, content rights holders and advertisers to collaborate and set the right strategy to give consumers what they want, at the price they are willing to pay. The full report is available here.

If you’re interesting in learning more about our position on nDVR, visit ARRIS at IBC 2014 in Hall 1, Stand D31. (IBC 2014 – September 11-16, Amsterdam).

ARRIS: INVENTING THE FUTURE AT IBC 2014

logo_ibc2014_smBinge-viewing, multi-screen usage and streaming are driving an era of ‘Entertainment My Way’, according to ARRIS’s fifth annual Consumer Entertainment Index.  At IBC 2014, ARRIS will showcase the latest in transformative solutions for the video delivery chain, from content creation to consumption. We will also launch some game-changing new products that help address these consumer trends.

Alongside new 4K set-tops, DOCSIS gateways and IP streaming solutions, ARRIS will also demonstrate the latest nDVR solutions, cloud platforms and discuss how a compelling content experience can be delivered in an ever-changing industry.

We hope you’ll be able to visit us in Hall 1, Stand D31 where we’ll also show how we’re helping service providers to transition to DOCSIS 3.1, and how they can capitalize on the opportunities of HEVC.

If you’re joining us in Amsterdam, don’t miss the opportunity to hear Nav Kannan, VP of Engineering, speak on a panel titled New consumer trends – the rise of social media and second screen technologies on Friday September 12 at 11:30. Also, Cornel Ciocirlan, our CTO in EMEA will speak in the SCTE Session on In-Home Architecture Issues on Monday September 15 at 14:00 where he will tackle the topic of extending service assurance in the 4K Wi-Fi home.

Everyone at ARRIS looks forward to seeing you for what promises to be a very exciting show.

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