Slow Wi-Fi? Buffering video? We Can Help!

Check with your local cable provider for a list of compatible modems and gateways.

If your Wi-Fi is slow, or your streaming videos are choppy, chances are a new cable modem can solve your problems.

But how do you know which one to buy?

As the leading manufacturer of cable modems, with over 135 million sold, ARRIS has put together an expert buying guide to help you figure out just how to get the last ounce of speed out of your broadband connection.

Maybe you’re among the 41% of Americans streaming content to their tablet in the bedroom, or you’re streaming more than the average 8 hours of Internet TV*. Chances are there’s a cable modem out there with the exact feature set to keep up with you and your entertainment lifestyle. … And the good news is that it’s an investment that can save you lots of money in the long-term…

Don’t know what DOCSIS or MoCA or 802.11 mean? No problem. Tweet us your questions @ARRISEVERYWHERE and we’ll help you out.

* According to the ARRIS 2014 Consumer Entertainment Index

Ultimate Gaming Experience with the ARRIS SURFboard® SBG6782-AC

Hey, football fans! Get a jump on the fall season by pre-ordering EA Sports’ latest installment: MaddenNFL15_Buy_AllMadden NFL 15.

Thanks to innovation in network and broadband technology, gaming experiences like Madden have broadened the playing field to the world of online gaming. Now, instead of settling for competition with your siblings and the neighbor down the street, you can do battle with the country’s top players from the comfort of your own living room.

SBG6782-AC-heroBut that overtime Hail Mary pass on 4th and 18 doesn’t have room for buffering. So if you are still counting on that ancient modem to get you into the game, it’s time to take a look at this year’s first round draft pick: the ARRIS SURFboard® SBG6782-AC.

The SBG6782-AC packs DOCSIS 3.0, an 802.11ac WiFi router, 4-Port gigabit Ethernet router and MoCA® networking for smart devices–all in one device.

Bottom line: the SBG6782-AC will take you to the end zone and through the post season for many years to come. Pick it up at Amazon or Best Buy today!

ARRIS @ ABTA 2014

We just spent three exciting days at the ABTA Expo & Conference 2014 in Sao Paulo, Brazil, ABTAshowcasing our advanced video solutions to Brazilian providers. This year’s gathering centered around discussions of consumption habits among the nearly 15M Brazilian pay TV customers who, like their counterparts in other geographies, are reaching for more personalized and ubiquitous content. ARRIS experts led quite a few of these discussions and highlighted the implications for service providers: namely, the challenge of scaling today’s networks and CPE to meet the growing demand for increasingly complex service delivery. A case in point was pay TV provider Multiplay, which we announced this week, is the first operator to offer the new ARRIS DCX525e set-top, delivering efficient HD services today and supporting tomorrow’s IP video delivery. Our experts’ presentations dove into a range of other subjects, including:

  • Dr. Ayham Al Banna’s (Systems Architect, CTO’s Office) presentation on “Network Migration in the DOCSIS 3.1 ERA”
  • Carlos Cunha’s (Staff Solutions Architect) talk on “Cross Media (Retargeting) Advertising Revenue Potential”
  • Gary Cunha’s (Sr. Director, Product Lifecycle Management, Assurance Team) discussion of “Wi-Fi Connection Uptime & Customer Service”
  • Peter Grimes’ (Director of Marketing, Caribbean and Latin America) review of evolving content consumption trends from the 2014 ARRIS Consumer Entertainment Index
  • Mauricio Janisset’s (Staff Solutions Architect) presentation on “DOCSIS 3.1 CCAP Migration in Brazil”

If you couldn’t make the show, check out some of the photos taken from inside our booth.

See you in Brazil next year!

ARRIS @ Japan Cable Tech Show 2014

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This week we’ve been at the Cable Tech Show in Tokyo, Japan which attracted 9,500 attendees over two days at the Tokyo International Forum.

With 28 million households in Japan (that’s 50% of households overall) with a cable TV connection, served by 350 operators, the Japan cable market is one of the most exciting globally.

Our booth was buzzing for the two day event, with much interest in the ARRIS access technology portfolio and Cable WiFi solutions, as well as the globally successful ARRIS E6000™ Converged Edge Router with DOCSIS 3.1 demonstration.  We also announced an exciting deal with Izukyu Cable who will be the first operator in Japan to deploy a converged edge router with the ARRIS E6000.

ARRIS experts Kaz Tomomatsu, Ray Bontempi, and Rich Peske all took part in the technical seminar program, sharing views on DOCSIS 3.1, access technologies and video processing respectively.

Check out some of the photos from our booth!

Answers to Key DOCSIS 3.1 Migration Questions

Jeff Walker

Jeff Walker-Sr. Director, CMTS Product Marketing, ARRIS

With more headlines and data pointing to consumers’ increasing desire for TV Anywhere, multiscreen services, OTT and IP video, we know it’s crucial for service providers to look for ways to further optimize their network.

More providers than ever are transitioning to higher-speed, wideband DOCSIS 3.0 technology. In fact, DOCSIS 3.0 device shipments are expected to comprise nearly 90 percent of worldwide cable CPE shipments in 2014. And the good news is that by taking full advantage of DOCSIS 3.0, service providers not only optimize the performance of their networks, but also prepare those networks for a smooth migration to DOCSIS 3.1.

So where exactly are we in regards to the DOCSIS 3.1 migration? How do cable providers get there? And perhaps the question on most everyone’s mind…is it possible to ensure a smooth migration path? Thankfully, the short answer to the last question is “yes.”  But let’s address these questions in greater detail – as well as some additional key points related to DOCSIS 3.1.

First, what exactly will DOCSIS 3.1 do for cable providers? Under appropriate conditions, DOCSIS 3.1 will enable providers to achieve up to a 50 percent increase in data throughput in the same spectrum supporting speeds up to 10 Gbps in the downstream and 1+ Gbps in the upstream.

DOCSIS 3.1 enables expanded speeds through the use of OFDM, which uses multiple sub-carriers in channels up to 192 MHz in width, and Low Density Parity Check (LDPC) forward error correction, which is more efficient than the Reed-Solomon FEC codes used in early DOCSIS versions. The combination of OFDM and LDPC allows providers to use higher modulation orders – 1024, 2048 and 4096 QAM – and enable maximum throughput across various HFC plant conditions.

So where do we stand in the DOCSIS 3.1 migration timeline? DOCSIS 3.1 specifications were released in October 2013, and many vendors are currently developing compatible products. DOCSIS 3.1 enables providers to provide compelling service offerings in a dynamic, competitive marketplace. They can meet the growing demand for managed and OTT IP video services as well as data and traditional video services, such as VOD and nDVR.

The expectation is DOCSIS 3.1 testing will begin later this year and into 2015. Deployments will more than likely begin in late 2015 and early 2016. But it’s crucial for providers making significant investments in their deployed DOCSIS 3.0 CCAP technology to offer software upgrades to key aspects of DOCSIS 3.1. This will enable them to offer enhanced downstream speeds beyond what is possible with the bonding of multiple 6 or 8 MHz channels.

Maybe by now you’re wondering how one might approach this migration path? Thankfully, the migration to DOCSIS 3.1 can be a multi-phased approach making it easier to adapt to the change.

It’s good to know from the start that the migration can be done separately on the downstream and upstream channels. This allows for quicker expansion on the congested downstream channels using some of the DOCSIS 3.1 features. From there, upstream support can be implemented later when additional upstream bandwidth is necessary.

Additionally, providers can start using DOCSIS 3.1 on their existing spectrum in 96MHz or 192MHz blocks and then later adapt their plant and expand to use the higher downstream frequencies up to 1.2 GHz or 1.7 GHz defined in the standards. This approach can make use of “holes” in existing spectrum, and support the gradual insertion of the DOCSIS 3.1 modems into their systems.

One of the operating modes that can aid in the migration to DOCSIS 3.1 is enabled by turning off a block of OFDM sub-carriers in the OFDM channel and operating a single-carrier QAM channel within that spectrum.  DOCSIS 3.1 modems and DOCSIS 3.0 modems will be able to operate in the same serving group with the DOCSIS 3.1 modems using both the OFDM and SC-QAM channels and DOCSIS 3.0 modems operating in single-carrier QAM channels.

Finally, the DOCSIS 3.1 migration is made easier and more cost-effective if the same CCAP line cards being used for DOCSIS 3.0 services can be upgraded to support 3.1 via a software upgrade. This saves the provider from an expensive line card replacement. It is also important to have a CCAP with the necessary capacity in the switch fabric, mid-plane, power and cooling. Ultimately, the overall system should scale to beyond 1 Terabit/s of throughput with the appropriate QoS control, traffic managers and network-side interfaces.

In summary, the DOCSIS 3.1 migration aims to be fairly straightforward because of both backward compatibility with DOCSIS 3.0 modems and gateways AND the ability to preserve today’s CCAP investments. Testing of compatible cable modems and gateways will commence later this year followed by upgrades to deployed CCAP systems. All of these initiatives strengthen the cable providers’ position to optimize the performance of their systems to support the growing demand for IP video, data and traditional video services.

We’re not too far away, and I’m looking forward to sharing more updates as we continue down the path to DOCSIS 3.1.

A New Solution for the Timing and Scaling of DOCSIS IP Multicast Services

hanks

Bill Hanks, Director of Systems Engineering

Attendees of next week’s The Cable Show are hoping to catch an early glimpse of tomorrow’s evolution in TV and cable. Next Wednesday morning, ARRIS’s own Tom Cloonan, CTO Networks, will be moderating a session entitled “From CDNs to Streaming Clouds: Advanced Approaches for Video Delivery”. On this panel, Amit Eshet, ARRIS Fellow, will be presenting a paper entitled “Multicast as a Mandatory Stepping Stone for an IP Video Service to the Big Screen” and I will be presenting a paper on entitled “An Improvement Proposal for the Timing and Scaling of DOCSIS IP Multicast Services”.

In my talk, I will address an issue related to a key component of the IPTV evolution: efficient DOCSIS IP multicast delivery.

Consumers’ increasing multiscreen habits coupled with the growing adoption of the DOCSIS 3.0 protocol pose an imminent timing and scalability challenge to many DOCSIS-based IPTV systems—ranging from multicast processing power, membership messaging latency, and unicast bandwidth needs for fast-channel-change techniques.

My co-authors and I believe that the industry can mitigate this challenge by employing a DOCSIS® Multicast Carousel to enable the cable modem to make its own tuning and multicast forwarding decisions.

Our panel takes place Wednesday, April 30 at 8:00 am in Room 403B. We hope to see you there!

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