Discussing the Next Era of Entertainment at TV Connect

We’re in London this week at the TV Connect event sharing how we can empower our service provider customers to deliver high quality video across the home today and in the future.  We’re also discussing how to evolve today’s multiple screen video platforms to a real multiscreen experience, looking at the compelling case for nDVR.  Visitors to the ARRIS stand are also exploring the future of advertising and monetizing in a multiscreen world.  And with 4k services just around the corner, we talking about the path to UltraHD from both the econding and decoding perspectives.

Take a look at some of our pictures from the show floor below and drop by and see us on Stand 41 if you’re at TV Connect this week!

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Moving Wi-Fi Forward

ARRIS is a big supporter of Wi-Fi.

After all, it powers the majority of our Internet activities, whether that’s watching video or surfing the web wifion our tablets, TVs, laptops, or phones.

Wi-Fi is so important that we’ve joined forces with some of the world’s leading technology companies—in a new coalition called WifiForward —to improve it through the use of unlicensed spectrum.

Unlicensed spectrum encompasses the radio frequencies that the FCC lets people use without a license. This includes the 2.4Ghz and 5Ghz frequencies that we use for Wi-Fi today.

But there are other frequencies in the spectrum that also are available for Wi-Fi, and they’re becoming increasingly important as our current frequencies become more and more congested with the increasing number of devices that use them.

That’s where WifiForward comes in. We’re working with policymakers to open up additional spectrum, like the 3.5Ghz frequency, to stimulate the economy, encourage innovation in consumer electronics and wireless networking, and ensure that consumers can continue to download, upload, and stream all their favorite content, freely.

Five Questions with…Steve McCaffery

Senior Vice President, Sales, EMEA & Asia Pacific

Steve McCaffery, Senior Vice President, Sales, EMEA & Asia Pacific

This week, we sat down with our own Steve McCaffery, Senior Vice President, Sales, EMEA & Asia Pacific and asked him a few questions…from the biggest trends in the region to his advice for individuals seeking a career in the video and broadband industry. Here is what he shared with us.

In your mind, what are three of the biggest trends facing service providers?

We’re seeing a number of key trends impacting decisions by our service provider customers over the coming year.  Firstly, with the onset of 4K, we’re seeing a change in requirements for new compression techniques like HEVC, stimulating a refresh in the headend for HEVC encoders and also in the CPE space for HEVC set-tops.  Secondly, the growing trend for wireless video delivery around the home is driving the demand for the highest standards in Wi-Fi such as 802.11ac.  And finally, service providers are looking at how they can move content to the cloud for access from multiple screens – discussions around nDVR will continue throughout 2014.

Innovation is a word used fairly often in our industry. How would you define it? Better yet, what’s one of your favorite moments that could be defined by this word?

Innovation is something that creates an industry or defines a marketplace by being disruptive to the norm.  For example, innovation in compression and encoding has disrupted how we consume media, making it possible to view HD video on a tablet screen.

What should the industry do to hire and inspire more people to drive the future of content and communications experiences?

Our industry is heavily engineering-focused, but to make the services that we enable more intuitive, we should encourage more marketing-led skills to balance the engineers.  The technology is there, but it’s now about adoption, and that will come when we can make these experiences more intuitive – we need a shift in our industry to inspire and develop these skills.

What excites you the most about the next 3-5 years for ARRIS?

This industry really excites me! Last year, we brought together two great companies in this space and are on the threshold of some new developments.  Also, vendors like ARRIS continue to move up the value chain, and I’d expect over the next 3-5 years to see video service providers engage with us more to take advantage of our operational experience to help design and manage their video systems, allowing them to focus on their customers and the service they deliver.

What was one of the best pieces of career advice given to you?

Communicate, communicate and communicate… Don’t assume people know and understand what you are doing or thinking.  To bring along an organization with you, especially on a global level, it’s important to communicate across all levels in the organization, up, down, sideways.  For our team, it’s about communicating across regions, business units and with the corporate functions that support us.

 

Ensuring Connectivity in the New Year

Connected devices are ubiquitous. Today, more than a third of children under the age of two are using mobile devices—like smartphones and tablets—before they can even speak complete sentences!

ARRIS innovations ensure that our Internet connections and home networks can keep up with this paradigm shift in the way that we live and work with connected devices. Here are a few examples that we introduced this week at CES…

At the show, we showcased two ultra-broadband (D3.0) cable modems from our ARRIS-Motorola CES retailSURFboard® line of products: the SB6183 and SBG6700-AC. Both ensure the fastest possible Internet into the home, while the latter utilizes an ultra high-speed Wi-Fi® connection that lets users stream digital multimedia at lightning-fast speeds with minimal lag and buffering.

We also showcased the WECB460 Wi-Fi adapter — a great way to reduce the strain on the home Wi-Fi network now connecting up to 8-10 wireless devices in a typical U.S. household. These adapters use the home’s existing coax wiring to deliver a strong, wired connection to devices all over the home. And our Touchstone Telephony Gateway TG862 is a great solution for voice hook-up and perfect for triple-play users.

Also on display: our current Wi-Fi and wired connectivity solutions for delivering content throughout the home, including the SBG6580, SBG6782-AC, SB6121 and SB6141 SURFboard Wi-Fi Gateways as well as our SBM1000 SURFboard SMART Video Adapter.

Did you attend the show? Let us know in the comments what you enjoyed the most.

Bell Canada Helps Transform the Entertainment Experience

Last month, we were at both SCTE Cable-Tec Expo and TelcoVision. And while at TelcoVision, one topic that came up frequently is that of better leveraging in-home wireless technologies to deliver a better consumer experience.

The consumer experience is at the center of everything we create for our service providers. We know from our own global research that our customers are focused on delivering your media, your way – whether it’s in the comfort of the living room, bedroom, kitchen or really wherever suits them best.

Bell Canada wanted to give its customers a way to add new TVs anywhere in their homes – quickly, cost-effectively – and without having to drill new holes in the wall because there was not a coaxial cable drop. Wireless was the answer, and ARRIS delivered the solution.

Bell’s Fibe TV wireless receiver (ARRIS VIP2502) was only part of how we helped transform the vap2500entertainment experience. We also delivered our VAP2500 wireless access bridge and the software, hardware and integration experience needed to bring these set-tops into their network and service ecosystem seamlessly.

Since May 2013, there have been more than 70 percent take rates for second set-top installations and a 25 percent improvement in the time to install a set-top box. Wireless was the answer for Bell Canada and likely an answer for countless service providers.

We look forward to sharing more on this subject in the weeks ahead. Stay tuned!