Traffic Engineering in a Fiber Deep Gigabit World

By John Ulm, Engineering Fellow, ARRIS

By John Ulm, Engineering Fellow, ARRIS

The introduction of Gbps service is dramatically changing cable broadband. Many new innovations are finding their way into cable operators’ plants and many others are on the way. With DOCSIS® 3.1 deployments well underway and DOCSIS Full Duplex (FDX) on the horizon, operators have the promise of symmetric Gigabit services. At the same time, some operators are starting their migration to fiber deep networks while others are looking at Distributed Access Architectures (DAA) such as Remote PHY. All of this will have significant impact on the way operators manage their traffic engineering and network capacity planning.

During SCTE•ISBE Cable-Tec Expo® 2017, at the session, “Traffic Engineering Optimization II,” I’ll be discussing the ramifications of these issues and the significant impact they will have on the way operators manage their traffic engineering and network capacity planning. Attendees at this session will also hear from Jeff Finkelstein, Executive Director of Advanced Technology, Cox, and Dr. Claudio Righetti, Chief Scientist & Security, Cablevision S.A. Argentina.

As an industry, we need to re-evaluate and update our models, starting with an intimate understanding of customer bandwidth behavior. I will discuss our recent research in this area and show interesting results from live plants. For example, we have seen an extremely wide range in capacity utilization between different customers, even within the same service tier. I will also highlight the impact on Service Group (SG) performance, This deep understanding of customer bandwidth behavior then allowed us to develop a more QoE centric traffic engineering model that operators can use to guarantee user satisfaction.

Join us on Wednesday, October 18th at 10:45am MT in room 205/207.

ARRIS SURFboard® Racecar with McAfee® and Best Buy Unveil

What combines top speeds, cybersecurity protection and a top destination for deals? That would be the ARRIS SURFboard race car with our new McAfee and Best Buy paint scheme.

This weekend at Michigan International Speedway, Daniel Suárez will be racing the #19 ARRIS Toyota with a new car wrap to celebrate the launch of our first gateway with ARRIS Secure Home Internet by McAfee, available exclusively* at Best Buy.

The ARRIS SURFboard SBG7580-AC with ARRIS Secure Home Internet by McAfee delivers wired and wireless gigabit broadband speeds and cybersecurity protection to devices in your home— including IoT devices – all in one device. Its available now at BestBuy.com for $199.99, which includes three years of McAfee protection (approximately $240** savings) and three months of McAfee Live Safe. So it basically pays for itself in… record time.

Watch our video to find out how it works. Catch Daniel in Michigan on August 13th at 3pm ET on NBCSN.  And check out our Twitter @ARRIS for live updates from the race.

 
* Exclusively at Best Buy until Sept 30, 2017.

**An approximate value of $240 when compared to comparable offerings.

Update on our SURFboard SB6141 Modem

You may have seen articles over the weekend about our SURFboard® SB6141 cable modem. 2-big-SB6141_Left_SideWe want to provide some updates.

First and foremost, we developed a firmware upgrade to correct the issue affecting the SB6141. This firmware upgrade will be automatically sent to your device from your cable operator.

Second, we want to assure you that the issue affecting the SB6141 does not provide any risk to user data. IF you were impacted, you would have seen your modem reboot and been offline for a short period of time. Fortunately, we haven’t received any reported instances of this happening.

Third, we want to be very clear that the issue does not affect 135 million modems. Reports stating this number were incorrect, and we reached out to the publications that published them to address their inaccuracy.

Our company takes product performance very seriously. We continue to work actively with security organizations and our Service Provider customers to quickly resolve any potential vulnerabilities to protect the subscribers who use our devices.

ARRIS and Newegg

Starting this weekend, Newegg will be a featured sponsor on our #19 NASCAR ARRIS Toyota Camry 11037256_10153541257329168_8943606957710993570_nSprint Cup race car—driven by Carl Edwards. If you’re watching this weekend’s race in Michigan, you can spot the Newegg logo on the car’s rear TV panel. It’ll be there at every ARRIS sponsorship race through the championship Sprint Cup Chase on November 22nd.

Newegg is one of ARRIS’s top retail partners, and you can find many of our popular products in their online store. We’re proud to have Newegg join our exciting partnership with NASCAR.

Come out and watch us this weekend and follow NewEgg on Facebook and Twitter!

Another Reason to Buy an ARRIS SURFboard®: Our Industry-Leading Warranty

 

When you buy an ARRIS SURFboard®, you’re investing in the speed, performance, and reliability that have made it the best-selling line of retail cable modems. But you also get the peace of mind of being protected by our industry-leading two-year warranty.

Our warranty keeps your equipment protected and running like it should. And if you have any questions about your SURFboard, or need assistance, our technical support staff based in the U.S. has your back 7 days a week, 7am-11pm CT, via chat, email, or phone.

We know how important it is to stay connected to everything you love, so we build each of our SURFboard products to the highest standards. But we also understand that things happen, and our warranty is here to get you the help you need, when you need it.

The ARRIS two-year SURFboard warranty applies to products purchased directly from an authorized ARRIS retailer. SURFboard products provided by your service provider can be serviced directly through your provider. We also offer out-of-warranty support to extend the protection on your SURFboard.

To find out more about our SURFboard warranty, please visit our web site.

ARRIS & Motorola

Today, ARRIS is announcing that as of year’s end, we will no longer be using the MotorolaARRIS_Vertical_4c_CMYK brand on our retail products.

Since our acquisition of Motorola Home two years ago, we’ve anticipated this transition by accelerating our investment in making ARRIS the trusted name and global leader it is today. Now, we’re ready to usher in the next wave of industry innovation under the ARRIS brand.

When we acquired Motorola Home, we inherited a 60-year legacy of award-winning innovation—including the legendary SURFboard® line of products.

The SURFboard is the most widely recognized and most popular retail cable modem —with more than 135 million sold, covering 90% of the market. It’s the retail standard. And it has an impressive history of firsts—including the first wireless broadband gateway, which brought wireless Internet into millions of homes around the world.

That legacy continues today at ARRIS.

As we’ve grown our global brand, we’ve also accelerated our investment in the SURFboard line of products. The result is a new legacy of firsts, including the world’s first 802.11ac cable modem gateway and the world’s first 16×4 channel cable modem, delivering the fastest wired and wireless cable Internet speeds available today.

The world has taken notice. Our commitment to building the fastest, best-performing, and most reliable devices in the world has cemented ARRIS’s relationship with its leading service providers. The ARRIS brand is now in tens of millions of consumer homes, thanks to a variety of innovative new products, numerous awards, word of mouth, and our sponsorship with NASCAR.

When you choose ARRIS and our SURFboard line of products, you’re getting the result of a legacy of innovation and a continued investment in inventing the future.

Thank you for choosing ARRIS!

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