How to Navigate this Connected World

By Radhika Sarang,Director of Global Consumer Product Marketing at McAfee.

By Radhika Sarang,Director of Global Consumer Product Marketing at McAfee.

This blog was written in collaboration with Kishore Jotwani, Sr. Director of Marketing & Business Development for Intel’s Wireless Consumer Infrastructure Platforms and Bill Zhou, VP of product management, ARRIS. 

Doors locked, windows shut, and alarm set. I should be safe… right?

The Internet of Things (IoT) is an ever-growing force that makes my everyday life easier. With real-world applications aplenty, I can’t imagine my life without IoT devices. Fitness wearables allow me to stay on track with my health goals, smart home security cameras keep my family and home safe, and even my smart oven helps me step up my cooking skills.

Unfortunately, as with anything else, there are two sides to this coin. Highlighted events over the past year have shown us that IoT devices, if not properly secured, can be vulnerable to attacks. In October of 2016,  the Dyn DDoS attack leveraged, and infected, countless connected devices to shut down several popular sites, like Spotify and Twitter. Similarly, the Mirai malware used vulnerable IoT devices, forming them into a botnet army, to stake its claim.

Now more than ever, it’s clear we live in an interconnected world, in which our homes present new opportunities for entry—and I don’t mean breaking a window. Instead of only having to worry about a physical break-in, we’re faced with the threat of a cyber break-in—one that aims to compromise connected home gadgets, and personal data to boot.

I use connected devices to help make my life easier and streamline everyday processes, but without proper security, I’m left as a sitting duck. Also, with the growing number of IoT devices in my home, they’re all competing for network bandwidth and slow down my network speed.

So, what can you do to keep your home, and your family’s data and devices secure without sacrificing network speed?

The most important thing to note is that cybercriminals rely on the assumption that we, as consumers, won’t be proactive when it comes to properly locking down our smart home devices, and the accounts connected to them.

By following these tips, you can stay proactive and beat cybercriminals at their own game:

  • Stay updated: Do your research on smart home devices, and choose the most secure one you can get your hands on. Also, always keep your devices’ software up to date to practice optimal security.
  • Change it up: If you purchase a new, connected device for your home, change the default password right away. Need some help creating a secure login for it? We’ve got you covered.
  • Safety first: Implement a solution that keeps all your smart home devices secure. For an extra layer of security, you can onboard two different routers for your home, dedicating one specifically to your IoT devices. Having one network for your connected devices and another for your other personal devices (laptop and mobile) is considered a best practice. That way, if a hacker gains access of one network, your devices on the other network are safe.
  • Have a one-stop shop: Look for a solution that offers protection at the home network level, like ARRIS Secure Home Internet by McAfee®, now available in the ARRIS SURFboard SBG7580-AC gateway. Because this solution is directly embedded in the gateway, it automatically protects your connected gadgets, without slowing down your network speed.

Remember, cybercriminals are expecting us to slip up with security, so it’s important to stay on top of it. Stay informed on smart home protection best practices, and show those hackers who’s boss!

Interested in learning more about mobile security tips and trends? Follow @McAfee_Home on Twitter, and like us on Facebook.

ARRIS SURFboard® Racecar with McAfee® and Best Buy Unveil

What combines top speeds, cybersecurity protection and a top destination for deals? That would be the ARRIS SURFboard race car with our new McAfee and Best Buy paint scheme.

This weekend at Michigan International Speedway, Daniel Suárez will be racing the #19 ARRIS Toyota with a new car wrap to celebrate the launch of our first gateway with ARRIS Secure Home Internet by McAfee, available exclusively* at Best Buy.

The ARRIS SURFboard SBG7580-AC with ARRIS Secure Home Internet by McAfee delivers wired and wireless gigabit broadband speeds and cybersecurity protection to devices in your home— including IoT devices – all in one device. Its available now at BestBuy.com for $199.99, which includes three years of McAfee protection (approximately $240** savings) and three months of McAfee Live Safe. So it basically pays for itself in… record time.

Watch our video to find out how it works. Catch Daniel in Michigan on August 13th at 3pm ET on NBCSN.  And check out our Twitter @ARRIS for live updates from the race.

 
* Exclusively at Best Buy until Sept 30, 2017.

**An approximate value of $240 when compared to comparable offerings.

Spring is Here – Buy an ARRIS SURFboard® SB8200

 

Picture3It’s spring. We’ll spare you the surfing and spring cleaning references, if you just remember to keep our new SURFboard® SB8200 modem in mind when you upgrade your home network this season.

Why upgrade your network, you ask? Just think about all that video streaming you’ve been doing, and all that wishing for faster Internet. Well, now, you can give yourself the gift that keeps on giving you the fastest possible Internet speeds and the best video streaming experience. You can buy our SURFboard SB8200.

It’s true. Our SB8200 is one of the first modems available for purchase using DOCSIS 3.1 technology, which means it can deliver ridiculously fast speeds….today and into the future. And with its two Gigabit Ethernet ports, it’ll give you more broadband speed to more connected devices*.

Why is that important? It’s important because you’ll get to speed up every aspect of your digital life—from streaming the latest 4K movies to sending email and browsing the web. All of this, while you pluck money off of your money tree every month waiting for your broadband service to catch up… which could take years. That’s not just brilliant technology making your world a better place; that’s common sense. Yours for $199.99 at Amazon.com and the ARRIS SURFshop.

*Actual rates may vary dependent on a number of factors including, but not limited to: the services offered by your cable service provider, network traffic, computer equipment, type of server, number of connections to server, and availability of internet router(s).

 

The SURFboard® SB8200 – Get up to speed, with speed

Picture2It’s here! The SURFboard® SB8200—the latest member of the legendary SURFboard family has arrived!

We’re incredibly excited about the SB8200. It’s designed to deliver the fastest available* broadband service, both now and well into the future. It will let you access the most demanding services—like Virtual Reality, streaming Ultra HD, and high-performance gaming—with bandwidth to spare, and makes every day web browsing and streaming smoother than ever.

We believe it’s going to be a real game-changer for your home network. To prove it, we going to explore some of the unique features of the SB8200, gigabit internet and DOCSIS® 3.1.

What is DOCSIS, and why does it matter?

Simply put, DOCSIS (Data Over Cable Service Interface Specification) is a standard that internet providers, like Comcast and Cox, and hardware manufacturers, like ARRIS, use to make sure their systems can communicate properly and provide you with home internet.

ARRIS was an early pioneer in the DOCSIS standard, which is used around the world to facilitate fast and reliable internet connections.

What is DOCSIS 3.1, and how is it related to gigabit speeds?

DOCSIS has evolved dramatically over time. Each new version has allowed more data to be transmitted, which leads to higher internet speeds in our homes. DOCSIS 3.1 is the latest version of the DOCSIS standard. It allows for download speeds up to 10+ gigabits per second. That’s 10 times faster than DOCSIS 3.0, the previous version of the standard!

So, when we say that the S8200 is compatible with DOCSIS 3.1, it means that it can relay the fastest speeds available—today, and for a long time to come. You can find more information on DOCSIS on another one of our handy blogs, here.

What’s the advantage of gigabit speed?

A one-gigabit connection is the same as a 1000-megabit connection. That’s about 20 times faster than the average internet speed in the US today, according to Speedtest.net. In other words, gigabit connections are very, very fast.

Gigabit connections will make everything we already do online—browsing, using social media, streaming video—smooth and instantaneous. It also makes entirely new, internet-based technologies and experiences possible, in much the same way that broadband permitted services like Facebook and Netflix.

With gigabit speeds, we’ll see everything from live streaming to virtual reality headsets and ultra-high definition TV, as well as other technologies we have yet to even dream of.

Which cable companies have approved the SB8200 for use, and will the device work with DOCSIS 3.0?

We’re very excited that Comcast and Cox have approved the SB8200 modem for use by their subscribers. And we expect more major cable companies to approve it soon!

DOCSIS 3.1 is being quickly rolled out across the US. In the meantime, the SB8200 is fully backward compatible with DOCSIS 3.0. To check availability in your area, please call your service provider.

What are the standout features of the device?

The SB8200’s compact design, combines a 2×2 DOCSIS 3.1 modem with a 32×8 DOCSIS 3.0 modem, meaning it supports two download and two upload DOCSIS 3.1 channels, plus 32 download and 8 upload DOCSIS 3.0 channels for the fastest and smoothest internet available. Simply put, the more channels, the better.

And here’s a big one: it has two Gigabit Ethernet ports. This essentially doubles the throughput, when you compare the SB8200 to devices with only one port. It makes the SB8200 far more versatile. With one port, consumers only have the option of wiring a router to their modem. With a second port, users can create two separate gigabit-speed networks. Separate networks can be used for different purposes; for example: work and play. We advise subscribers to check with their service provider to ensure they can be allotted a second static IP address for enabling use of the second port.

Users also have the option of wiring certain devices directly to the modem, increasing the quality and consistency of that device’s internet connection, while also directly connecting a router. This is a fantastic option for particularly high-performance and data-thirsty devices such as gaming consoles.

How do you provision the SB8200?

Provisioning the SB8200 is very straightforward. We have prepared this how-to video to guide you through the simple process.

Can you tell us which chips are in the SB8200?

It’s company policy to not discuss which chips are in our devices. However, we are committed to using the very best hardware in all of our products.

Where can I buy the SB8200?

The SB8200 is available for purchase right now through Amazon and the ARRIS store. We expect it to be available at other major retailers in the coming months.

*Actual rates may vary dependent on a number of factors including, but not limited to: the services offered by your cable service provider, network traffic, computer equipment, type of server, number of connections to server, and availability of internet router(s).

Introducing the ARRIS SURFboard® SB8200 DOCSIS® 3.1 — Now Available at Amazon

Picture2Your ticket to today’s fastest speeds and tomorrow’s faster speeds is our new retail modem with DOCSIS 3.1.

Starting today, you can order our new flagship SURFboard SB8200 cable modem on Amazon for $199.99.

It’s made for the future—featuring the latest DOCSIS 3.1 cable technology to achieve the fastest broadband speeds available, for years to come. And it’s the only DOCSIS 3.1 gateway with two available Gigabit Ethernet ports, to deliver those speeds to the most connected devices.

Whether you’re preparing for Virtual Reality and streaming Ultra HD, or just want to experience the SB8200’s addictive speeds on everyday experiences like web browsing, movie watching, and file sharing—check it out today!

How to fall in love with your Wi-Fi® this Valentine’s Day

Your significant other isn’t the only thing that deserves attention this Valentine’s Day.

Your Wi-Fi® isSocial Media Vday now a vital element of your home life. Show it some TLC, and it’ll love you back by not ruining your night in front of a romcom.

These three tips will give you Wi-Fi to make Cupid proud.

See other people – You don’t have to be faithful to your gateway if you can get better performance from someone else. Not all gateways are created equal. You can stay with your current service provider but, investigate in a new gateway that will boost the service you’re currently receiving. Look for options with more download and upload channels to boost speeds.

Choose a better position – Moving things to the bedroom? Not so fast! If your gateway is all the way downstairs, you might not get the streaming quality you expect. Make sure your gateway is in the heart of your home to get the best coverage throughout, even in the bedroom.

Set the mood – When you achieve full coverage in every room of your house, you’ll have more options to connect more devices, apps and services. For example, adding connected lighting to your home will make use of your enhanced broadband. And by using voice commands, you’ll be able to get the lighting just right without breaking the mood by fiddling with buttons and menus.

It’s Valentine’s Day after all, so why not become more affectionate with better broadband and entertainment without the flaws?

Love, ARRIS.

PS. You can find more info on our SURfboard® portfolio that will steal your heart at www.surfboard.com

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