Personalization and Perfection: The Language of Romance

Romance is all about personalization.

Just ask anyone with pollen allergies who’s ever been gifted a dozen roses.

Everyone has a preference—the secret to our hearts is knowing what we want.

In a recent survey of UK consumers, we found that more than three out of four people avoid romantic Valentine's Viewing Habits comedies altogether if they’re alone on Valentine’s Day. Now, wouldn’t it be nice if your service provider knew that? Then you wouldn’t have to wade through cheesy romantic comedy movie after cheesy romantic comedy while you surf through TV guide waiting for your better half to return from work.

Well, when it comes to entertainment, ARRIS thinks that your selection of shows, your video recommendations, and how they look on the screen should be just as unique as you are.

That’s why we developed technology like our Merchandiser platform, which allows your service provider to know your movie preferences, so that they can have your top choices waiting for you on the front page of your guide as soon as you flip on the set.

Our survey also found that while a whopping majority of people head for the comfort of the living room on Valentine’s day to watch TV on the big screen, viewers also are taking their favorite characters around the house with them—nearly a tenth of 18-34 year olds like watch a TV series while taking a hot soapy bath! Today, our technology helps service providers give you the choice—freeing your entertainment to your favorite screen, wherever you are. Romantic, no?

Here’s another statistic for romantic nights in: over a third (38%) of UK consumers prefer to watch a movie that they know and love, while 22% choose scheduled TV programming, and only 13% go for streamed or downloaded content.  

We’re all different, but with the right technology, romance is easier than ever.  

What would be your perfect Valentine’s viewing experience? Leave us a comment or Tweet us on @ARRISEverywhere!

Six Reasons to Make Your Cable Modem Your Valentine

Valentine’s Day is the time to show love and appreciation for that special someone in your life. Graphic_crop But don’t forget that behind the scenes, it’s your cable modem that’s working hard to let you place last-minute flower orders, score bulk candy purchases, and expedite make-up gifts this February 14th. There are so many reasons to love your Motorola-ARRIS modem. Let us help you count the ways…

  1. Plays well with others. Have a tablet? Gaming console? Connected TV? Check, check, and check. These and all your favorite connected devices work right out of the box with your modem. It’s the kind of interoperability that lets you kick back, relax, and watch, click, surf, and play the latest media to your heart’s desire.
  2. Ultimate speed.  Whether you’re a hardcore gamer, Netflix aficionado, or that person who’s always sending PowerPoint presentations, you’ll be thrilled with the incredible speeds that Motorola-ARRIS cable modems deliver, especially with the blazingly fast new  802.11ac Wi-Fi, letting you game, movie marathon, and hustle better with Wi-Fi speeds of up to 1,800 Mbps.
  3. Saves money.  Why rent when you can own? Take the $72 in annual savings and buy your loved one a couple dozen long-stem roses… or a gym membership (we kid)… or throw it into the savings account for a rainy day.
  4. It’s ready for the future.  Be future-proof.  With support for DOCSIS 3.0, which provides download speeds of up to 343 Mbps – speeds that are well beyond today’s maximum cable speeds — you’ll be good for some time to come.
  5. Your cable provider knows SURFboard® by Motorola-ARRIS.  The SURFboard® suite of products work with ALL major cable providers (i.e., Comcast, Cox, Time Warner, Charter, Cablevision and more) so your home network stays the same, even if you switch providers.
  6. The leading brand. The SURFboard®  line represents one of the fastest, reliable, and most diverse set of cable modems in the world. We’ve been making Surfboard modems for more than 20 years and have sold 80M+ units. So when you’re looking for innovation you can trust, the choice is simple.

ARRIS Insight into UK’s Ofcom Consumer Experience Report

This week, Ofcom, the independent regulator and competition authority for the UK communications industries released the Consumer Experience Report, which outlines the need to ensure that consumers receive value for money and a good quality of service from their communications providers. Steve McCaffery, Senior Vice-President of EMEA for ARRIS, made the following comments:

“The Ofcom statistics clearly illustrate the quickly accelerating trend towards consumption across multiple devices. The growth of Netflix in the UK (a massive 61 per cent growth within the last year) shows more than ever that the days of the ‘traditional’ programming schedule are numbered.

Consumers now expect to consume content at a time and device of their choosing. This is further evidenced by Ofcom reporting that household take-up of tablet computers having more than doubled over the past year, and with BBC iPlayer and 4oD use also shifting towards mobile devices tablets, smartphones and video-on-demand set-top devices. Multichannel TV bundles, along with triple-play fixed line and broadband, continued their increase in 2013 up by 3% from 2012, and this will only continue to grow, with 4K/ultra HD video content being introduced this year, and even 8K already making waves.

Ofcom further reports that a fifth of consumers switched at least one communications service between Q3 2012 and Q3 2013 – with the desire for ‘faster speeds’ being a key driver among fixed broadband switchers (15%), and the ‘choice of channels’ for TV switchers (18%). Clearly, service providers – whether cable, broadband or telecoms – need to ensure their networks are flexible enough to future proof against increasingly bandwidth-heavy content and services, without having to overhaul their network infrastructure. Ultimately, this will ensure consumers receive the quality of service and range of content they are expecting from providers at the prices they demand, but also that providers have sustainable, profitable business models with which to deliver compelling and sticky service offerings.”

Please feel free to comment on the above post and share your insights of the UK communications market here.

ARRIS Speaks @ CES

CES 2014 logoThis week, thousands will descend upon Las Vegas. If you will be there, stop by to hear our ARRIS speakers discuss the next big thing… from 4K to to what’s next in home entertainment. See below for full details on their panels.

Monday, Jan. 6

Dr. Sean McCarthy, Fellow of the Technical Staff, who recently shared his Ultra HD expertise in a Gigaom column“What’s next for Ultra HD?” will continue his discussion of the evolving 4K market on a panel entitled, “Fool Me Once; Fool Me Twice. Lessons Learned on 4K.” North Hall N256 @ 4pm PT.

Tuesday, Jan. 7

Derek Elder, SVP & General Manager of the DOCSIS and Multiservice Gateway, will participate in “The Internet of Things: Connected Home Platforms and Devices.”  The panel will examine technologies contributing to the Internet of Things, as well as approaches to integrating connected products into the connected home. North Hall N264 @ Noon PT.

Wednesday, Jan. 8

Ian Greenblatt, VP of Strategy and Business Development, will speak on the next-generation of home entertainment, hardware, software and services on the panel “The NexGen Entertainment Home Experience.” Many of these next-generation devices and services follow trends revealed in our Fourth Annual Media Engagement Barometer, which showed viewers are dramatically shifting how and where they consume video content. In fact, in their bedroom, more consumers watch content on their smartphones and tablets (46% and 41%) vs. broadcast TV  (36%). North Hall N260 @ Noon PT.

Which of these topics are you most looking forward to learning about at this year’s CES? Let us know in the comments.

ARRIS Recommends a Festively Fast Wi-FI Cable Modem for the Holidays

According to the CEA, three quarters of consumers plan to purchase consumer electronics as giftsholidays this holiday season, so there’s a good chance that your family of connected devices is about to get bigger…

But guess what. Your connected experience is only as good as the weakest link in your home network. And that 20th century cable modem is holding back your shiny new tablet from getting the latest, fastest, most immersive, and awesome new media experiences.

SBG6782-AC- lo resSo this holiday season, get all the fun you deserve and upgrade your cable modem with the Motorola-ARRIS SBG6782-AC Gateway.

It’s the world’s first retail cable modem to support the blazingly fast WiFi 802.11AC standard. And it sports a host of connectivity features like dual-band concurrent WiFi radios, a 4-port gigabit router, and support for MoCA networking and DOCSIS 3.0—all of which is cable geek slang for your buffering days are over.

Tell us below how you will connect your home this holiday season.

Happy Holidays from ARRIS.

Bell Canada Helps Transform the Entertainment Experience

Last month, we were at both SCTE Cable-Tec Expo and TelcoVision. And while at TelcoVision, one topic that came up frequently is that of better leveraging in-home wireless technologies to deliver a better consumer experience.

The consumer experience is at the center of everything we create for our service providers. We know from our own global research that our customers are focused on delivering your media, your way – whether it’s in the comfort of the living room, bedroom, kitchen or really wherever suits them best.

Bell Canada wanted to give its customers a way to add new TVs anywhere in their homes – quickly, cost-effectively – and without having to drill new holes in the wall because there was not a coaxial cable drop. Wireless was the answer, and ARRIS delivered the solution.

Bell’s Fibe TV wireless receiver (ARRIS VIP2502) was only part of how we helped transform the vap2500entertainment experience. We also delivered our VAP2500 wireless access bridge and the software, hardware and integration experience needed to bring these set-tops into their network and service ecosystem seamlessly.

Since May 2013, there have been more than 70 percent take rates for second set-top installations and a 25 percent improvement in the time to install a set-top box. Wireless was the answer for Bell Canada and likely an answer for countless service providers.

We look forward to sharing more on this subject in the weeks ahead. Stay tuned!