ARRIS Academy Launch!

Today, our Global Knowledge Services team launched a new training portal: ARRIS Academy.ARRIS-Academy-Thumbnail

The new site offers our customers training on the full ARRIS portfolio through 150 eLearning titles and 40 instructor-led courses that will be updated regularly. The website also offers a full e-commerce experience with simple payment and checkout options, allowing users to pay via credit card or a purchase order.

And it has built-in social media features, where we share technical articles, link to news, discuss topics of interest, and engage with our online training community.

ARRIS Academy is one more way we’re investing in our customers’ education, so that we can continue to collaborate in inventing the future.

Visit ARRIS Academy to set-up a personal account and explore our courses right away. We’ll also offer a complementary web training course for the first 50 users that sign up!

Let us know what you think in the comments below!

ARRIS @ Bell Canada’s Network Leadership Conference

Today through Friday, Bell Canada’s annual Network Leadership Conference will bring together more than 400 network professionals to discuss the industry’s latest trends and technologies.

This year, ARRIS is a Gold sponsor, and we’ll be there to highlight our solutions and services, with ARRIS Engineering Fellow, Matt Milford. He’ll be hosting several information sessions on Cloud DVR, Digital Ad Insertion, and UltraHD technology.

The technology trends that Matt highlights in his sessions are some of the insights that we’ve used to transform our approach to product development, and our booth and demos will highlight the results. We’ll give attendees hands-on, real-time demonstrations of our next-generation network technologies, including a look at our Static CPE devices. It’ll be a great opportunity to learn more about ARRIS solutions from our product experts.

To see Matt’s session, come by Dockside Room 5 on Thursday morning at 8:55 a.m., 9:50 a.m. or 10:45 a.m. And if you’re attending the conference, be sure to stop by booths 35 and 36 and check out our demos.

Top 5 Tech Articles You Might’ve Missed – Week of February 9, 2015

This week, BGR highlighted four products that can help build a faster home network and included the ARRIS SURFboard® SB6141 modem on its list.

In other industry news, Multichannel News noted that, despite the growth of video-on-demand (VoD) choices from over-the-top (OTT) services, more than two-thirds of consumers say that access to cable and broadcast services are a major draw to a multichannel pay TV package, according to a recent Horowitz Research study.

Advanced Television covered forecasts from market analyst GfK that indicate that as many as 995,000 large-format 4K sets could be sold in Britain this year.

TechCrunch highlighted findings from a new Ernst & Young report that says that China, India, Russia and Mexico are the top emerging markets in terms of earning potential for online media and entertainment companies, with an expected two billion broadband connections by 2016.

Finally, Tech Hive reported that UHD content stream protections already put in place in the form of the High-bandwidth Digital Content Protection (HDCP) 2.2 specification could potentially make 4K content consumption difficult for the average consumer.

Check back next week for the latest industry news.

  1. 4 products you can buy on Amazon that will help you build an insanely fast home network (Feb. 9) By Jacob Siegal, BGR: Building a reliable home network takes a lot of work, especially if you live in a large home with a bunch of people.
  2. Waiting for the Fat Lady to Sing (Feb. 9) By Thomas Umstead, Multichannel News: Television industry prognosticators have been all too comfortable recently predicting the inevitable end of the traditional TV industry as it faces the onslaught of new digital-on-demand technology.
  3. UK Ultra-HD could hit 1m units (Feb. 12) By Chris Forrester, Advanced Television: The forecasts for 4K/Ultra HD take-up this year have exceeded all expectations. 2014 saw around 200,000 UHD units sold in Britain (3 per cent of the market), and this year’s forecasts could see as many as 995,000 large-format 4K sets sold.
  4. China, India, Russia and Mexico Are The Top Emerging Markets For Online Media Companies, Says Ernst & Young (Feb. 10) By Catherine Shu, TechCrunch: While the U.S. still has the highest earning potential for both online media and entertainment companies, emerging markets like China, India, Russia, and Mexico are quickly catching up.
  5. 4K content protection will frustrate consumers more than pirates: Meet HDCP 2.2 (Feb. 10) By Michael Ansaldo, Tech Hive: 4K content streams are still little more than a trickle, but that’s not stopping the industry from launching a proactive defense to protect them. The crackdown comes in the form of HDCP 2.2, an overhaul of the decade-old HDCP (High-bandwidth Digital Content Protection) specification.

Wi-Fi: Connecting You to Everything You Love

Valentine’s Day is an annual reminder that Wi-Fi connects us to everything we love—whether ValentinesSocialMedia Bages_9Feb2015-02that’s entertainment, information, communication, automation, or someone special.

Planning a date for Valentine’s Day? These days, the way it works is: you sit down, look up movies and restaurants, buy tickets, make reservations, and tell your date where to go and when—all without ever picking up the phone. Thanks Wi-Fi.

Wi-Fi is so entrenched in our daily lives that sometimes we take it for granted… until it doesn’t work. And with 71 percent of all mobile communications happening over Wi-Fi (according to the Wi-Fi Alliance®) on more and more devices, that’s more likely to happen. So this Valentine’s Day, start with good Wi-Fi to ensure that everything goes off without a hitch, whether that’s kicking back and watching TV or setting up something nice for that special someone.

Find all the things you need to make the best connection this Valentine’s Day by visiting us at

Top 5 Tech Articles You Might’ve Missed – Week of February 2, 2015

This week, CED listed the 16 new members to be inducted into the Cable TV Pioneers 2015 class, including ARRIS’s Alex Swan.

In other industry news, Advanced Television reported the results of new Enders Analysis research which found that total daily average viewing time declined by five percent year-over-year in 2014, likely due to a number of factors including increasing connectivity, smartphone and tablet penetration and the growth of OTT platforms.

FierceCable included comments from NFL commissioner Roger Goodell’s annual “State of the League” pre-Super Bowl address where he announced that the league is looking to stream a regular season game for the first time. Despite this, The Motley Fool reports that a survey conducted by Consumer Electronics Association showed that only five percent of adults who planned to watch the Super Bowl intended to do so via online streaming.

Finally, Broadband TV News covered a new Digital TV Research report which found that the number of pay-TV homes in the Middle East and North Africa will reach 21.3 million by 2020, nearly doubling from 2010.

Check back next week for the latest industry news.

  1. Cable Pioneers induct 16 in 2015 class (Feb. 2) By Brian Santo, CED: The latest class of inductees to the Cable TV Pioneers will bring 16 new members. The organization will again hold its induction banquet coincident with the NCTA’s annual trade show, this year renamed INTX.
  2. Linear viewing decline continues in 2014 (Feb. 5) By Staff Writer, Advanced Television: Research from Enders Analysis on the multichannel TV squeeze found that total daily average viewing time declined by a steep 5 per cent year-on-year in 2014.
  3. Goodell says NFL will aggressively pursue OTT as Super Bowl shows limits of live streaming (Feb. 2) By Daniel Frankel, FierceCable: NFL commissioner Roger Goodell used his annual “State of the League” pre-Super Bowl address to announce that the league is looking to stream a regular season game for the first time.
  4. This Remained the Most Popular Way to Watch the Super Bowl (Feb. 5) By Daniel Kline, Motley Fool: The New England Patriots’ miracle victory over the Seattle Seahawks was the most-watched Super Bowl of all time, with an estimated 114.5 million viewers. That rating only takes people watching on regular television into account, but a survey done before the game suggests that was how the vast majority of people watched it.
  5. MENA pay TV subs climbing – despite piracy (Feb. 2) By Robert Briel, Broadband TV News: The number of pay TV homes in the Middle East and North Africa will double between 2010 and 2020 to 21.3 million, according to a new 208-page report from Digital TV Research.


Is it Time to Upgrade My Cable Modem? What you should know about DOCSIS.

DOCSIS is a telecommunications standard that allows cable TV networks to carry high-speed DOCSISBlogImage_24Nov2014Internet broadband services. In other words, it’s one of main the reasons you can get Internet from your cable provider.

Each cable modem has DOCSIS built in that allows it to deliver Internet service to your home. Since its inception, DOCSIS has gone through a few upgrades, getting faster and faster.

Although some may still have a DOCSIS 2.0 modem, today’s current standard is DOCSIS 3.0, and DOCSIS 3.1 is on the way.DOCSIS 3.0 represents a significant jump in upload and download speeds, which are important today with the increasing amount of data we consume across all of our devices and screens.

So what does that mean for you and your cable modem? Some cable providers require DOCSIS 3.0 for higher-speed tiers. And if you share, upload or download a lot of videos or if you are connecting several devices on the same network—like TVs, smartphones, tablets, and wearables—you may already need that kind of speed. And if you received some gifts during the holidays that pull you into the realm of multiplayer gaming or 4K TV, getting a DOCSIS 3.0 modem may be a good investment for your home network.

To learn more about faster and reliable data speeds, visit

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